Top Reputation Management Service To Give You A Competitive Advantage.
A great reputation is important because it can set you apart from competition, and plays a huge factor in whether someone chooses you over them.
We use a proprietary review & reputation management platform.
The best part about is it that you don’t need to be an expert to use it!
(In fact, you don’t have to use or maintain it at all if you don’t want to. We’ll do it for you)
First, we get customers to a page that looks like this and ask them a simple question: did you have a good experience or a bad experience?
On this page, they’ll see different websites where they can leave reviews.
In this case, we purposefully made Google bigger because we want more people to leave reviews on there for this particular client.
Once you click on a website, you get step-by-step instructions as well as a link that takes them to the page where they can leave the review.
Now, let’s backtrack a bit. What happens if someone had a bad experience?
If that’s the case, they then get sent to this page, where they can leave their contact information and a message.
As much as possible, we want to handle bad reviews offline, so they don’t have a negative impact on the client’s reputation.
That’s how it works for your customers.
We (or you) can add an email or even an entire spreadsheet of emails to the system.
From there, you can send an automated email drip to each of the contacts in it.
If a contact doesn’t respond to the first email, they’ll be sent a follow up in a few days.
What happens if you don’t have customers’ emails?
Well, usually, if you haven’t done a good job of collecting emails, you’ve done a good job of getting phone numbers.
With this system, you also have the option to send out texts requesting reviews.
This form is something you can access so you can manually enter customers in the system if you choose to do so.
However, we’ve found that importing contact information is the most effective way of getting customers in the system.
You can automatically select what kinds of reviews are embedded on their website.
This feature also shows what website the review came from, making it more believable than most reviews you see on a businesses websites.
Automatically post reviews to social media through this platform.
This not only makes good, consistent content that attracts new customers, but also makes you FEEL GOOD about your business when they see how awesome customers think you really are!
Create custom email signatures, embed buttons, and QR codes to capture even more reviews.
Work begins within 24 hours after your payment is processed.
All Services rendered by Digital Carnage are on a prepaid subscription basis. Depending on the amount of work completed at the time of cancellation, this may mean receiving a full refund, a partial refund, no refund, or owing additional fees. Full and recurring payments may be arranged by contacting us for further details.